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Why do Toshiba take two weeks to supply a new motherboard for my laptop?

I have a Toshiba Satellite M60 which I bought about 15 months ago. It had a new mother board in December because every time it shut down I got a Blue WIndows screen. Recently it not powering up properly and I took it back to the dealer (who also repairs Toshibas). They told me it would take two weeks to get a replacement mother board and they cannot work out why the battery is no longer charging. Since I need a computer for my work I am effectively not working for two weeks - what can I do?

Public Comments

1. Maybe there hoping rather than wait that you may buy another.............


2. Because the motherboard is most likely imported from overseas. There are several reasons why your battery isn't charging. It's dead. Your charger is broken. The interface between where you plug in the charger and the battery is broken meaning the motherboard will have to be replaced.