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HOW DO I ORDER A RePLACEMENT SYSTEM RESTORE CD FROM DELL!?

Yesterday I went to an office supply store with the intention of purchasing a new Windows XP virgin install for my computer. However, a very helpful tech-support employee told me that I can [in most cases] order a replacement System Restore disk from the company that made my computer [Dell]. He told me that I should go to the company's website and I could order one and just have to pay shipping and handling. But when I go there I had no idea how to find what I needed to order it. Does anyone know how I could go about doing this? [Im basically trying to restore the computer to its factory condition]

Public Comments

1. Just connect to their live chat and they should send you one for free.I forgot to order them when I bought my computer and they sent them to me for free.


2. well, I bought 2 Dell CD's on eBay for $20 each. with windows XP. (I'm going to try getting Vista this way)

   Good LucK!



3. contact dell customer service


4. I work for Dell, you do not need system restore cd's. Dell PC's come with a PC restore option built into the computer's Harddrive on a different partition. To do this on a Windows XP system hold down the CTRL key and keep pressing the F11 key at the same time when you first start the computer. It should then take you to a menu where it gives you options for RESTORE or RESTART, click on restore and wait 10min then your done. For a Windows Vista system you first start the computer and after the Blue Dell Logo screen keep pressing the F8 button, then it will take you into the advanced options menu, select the option at the very top for Repairing your computer, then it starts it startup repair option, wait until it ends then it will take you into the main repair options menu, at the very bottom there will be an option for Dell Factory Image backup, select then wait 10 min and your done. The only way this will not work is if your already installed windows in the past and you erased the paritition with the image. GOOD LUCK


5. Dell will sell you recovery discs for your computer for around $20, IF it still in warranty. They will not if it's not.

   If they won't sell them to you then understand that a retail copy of Windows can be loaded. You will lose all the generally crappy shareware they put on your computer so be prepared for your computer to run faster. Before you start BU all your personal data. Get all the drivers you will need from the Dell website for your model computer and put them on a CD.

   OR

   I just install a new hard drive into my computer. Set it as a master. Leave the old one in and make it the slave. Load the NEW drive with the NEW operating system. Then you can copy all your files from the old drive to the new one.

   Total cost to do this $55 for the hard drive.... $20 for discs from Dell... $90 for a OEM XP Installation Discs