I had a contract with a home improvement company to put replacement windows in my house. The contract was dated June 1st 2007 and said they would deliver and install the windows within 2-4 weeks. They just showed up last week (7 1/2 months late) and installed the.... Do I still have to pay them? Some are still messed up and I've spent tons of time trying to get things straightened out with them. Can they sue me or put a lien on my house considering that they broke the contract? They broke the contract by committing to start the job AND be finished within 2-4 weeks and then gave one excuse after another and didn't show up again for almost 8 months. They also provided a bunch of broken materials and I have one window with a broken frame, and 2 where the glass is broken. They have replaced one of the broken glasses and not fixed the other stuff. I have about 60-70 hours of my own time invested in dealing with them by now. The company also had advertised "satisfaction guaranteed or your money back"... I don't think they satisfied the contract which is why I am wondering if I have to pay them...
Since you have issues, I'd suggest a partial payment to them, advising that the remainder of the payment will be sent when all problems are taken care of.